FAQ

1. When will my order ship?

It takes 48 hours to ship your order. It will then be delivered to your home by a Courier company.

 Notice:

Clients need to cover the resend shipping cost if parcels are returned by insufficient/wrong address and contact information.

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery dates; any delivery delay or issue is solely the responsibility of the shipping company but will be investigated by ourselves.  

2. How much is shipping?

STANDARD SHIPPING FEE:

Our express shipping is 9.99 US dollars

FREE SHIPPING POLICY:

For orders with an order value of more than 40 US dollars, we will provide a free standard express delivery service.

3. How can I track my order?

As soon as your order has been dispatched, we will email you to confirm that it's on the way. This email will also have your tracking number, so the email address must be entered correctly when the order is placed.

You can track your parcel through this website: www.17track.net. Enter the website and enter the courier number to query.

For any other questions, contact us via email or contact form.（laurahall1976621@hotmail.com）